Who we are
Our website address is: https://vivaloks.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies and Consent Management
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support our marketing efforts. Cookies may be categorized as necessary, functional, analytics, or advertising cookies.
We use CookieYes as our consent management platform to ensure compliance with data protection regulations. When you visit our website, you are presented with a cookie banner where you can accept, reject, or customize your cookie preferences.
You may change or withdraw your consent at any time by clicking the Cookie Preferences icon available on the site.
Necessary / Functional Cookies
These cookies are essential for website functionality, including login sessions, form submissions, screen display preferences, and basic navigation. They do not store personally identifiable data.
- Examples: Login cookies, comment form cookies.
- Duration: Session-based or up to 1 year.
Analytics (Google Analytics 4)
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects information such as pages visited, time spent on pages, device information, and anonymized IP data.
Analytics cookies are only activated after you provide consent. Data collected is used solely for website performance analysis and improvement.
Google may process this data in accordance with its own privacy policies.
Advertising & Conversion Tracking
We use Google Ads to measure the effectiveness of our advertising campaigns and track conversions (such as appointment requests).
These tracking technologies may collect information about your interactions with our ads and website. Advertising cookies are only activated after explicit consent.
We do not sell personal data to third parties.
Google Consent Mode
Our website implements Google Consent Mode (v2). This ensures that Google Analytics and Google Ads adjust their behavior based on your consent choices.
If you decline consent, Google tags will operate in a restricted mode or not collect data at all, in compliance with applicable data protection laws.
Third-Party Services
Our website integrates third-party services that may set cookies or process data, including:
- Vagaro (appointment scheduling and booking)
- Cloudflare (security and performance)
These services may process data in accordance with their own privacy policies and only operate fully where required consent has been granted.
Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and improve website functionality. Analytics and advertising data is stored in line with Google and third-party retention policies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
